Our Founding Principle: The Sacred Amanah
Founded in 2016 with headquarters in Hubli, Karnataka, NOOR-E-HARAM Tours & Travels was established to eliminate the deception, opaque charges, and poor accommodation promises that too often plague the pilgrimage industry in India. We operate under the Islamic principle of Amanah (sacred trust), ensuring that what we promise in our written itinerary is delivered with absolute precision on the holy soil of Makkah and Madinah.
Verified Corporate Credentials & Standards
| Corporate Attribute | Verified Details |
|---|---|
| Trade Name | NOOR-E-HARAM Tours & Travels |
| Year Established | 2016 (Serving pilgrims across India for over a decade) |
| Registered Head Office | Behind Barnabas Hall, Mantoor Road, Hubli - 580020, Karnataka, India |
| Official Helpline | +91 99869 25592 (Available 24/7 during group departures) |
| Official Email | nooreharamindia@gmail.com |
| Branch Network | Hangal, Haveri, Dharwad, Savnur, Harihar, Hospet |
The 4 Pillars of NOOR-E-HARAM Transparency
No Hidden Surcharges
Every quoted package price includes the official Saudi electronic visa, mandatory CHI medical insurance, round-trip flights, courtyard lodging, 3 daily Indian buffet meals, and AC ground coach transit. You will never be asked for surprise airport fees.
Real Distance Disclosures
We declare exact walking distances in meters (e.g. 150m from courtyard) rather than deceptive marketing claims. We specify whether hotels involve flat plaza access or steep hills, protecting elderly pilgrims from exhaustion.
Scholar-Led Guidance
Every major group cohort is accompanied by certified Islamic scholars who conduct pre-departure workshops in Hubli, Bangalore, and Mumbai, guiding pilgrims through the 4 pillars of Umrah strictly according to the Sunnah.
Legitimate Bank Accounts
All payments are accepted exclusively through official registered current accounts with proper computerized receipts and GST compliance. We strictly warn pilgrims never to transfer funds to personal savings accounts.
Pilgrim Payment Protection Advisory
To safeguard against online pilgrimage fraud, ensure that any advance or balance payment is made directly to the official bank details provided on a stamped NOOR-E-HARAM invoice. Always demand a computerized booking confirmation receipt displaying your passport numbers and allocated travel dates.
Clear Cancellation & Refund Protocol
We recognize that unexpected illness, family emergencies, or visa delays can occur. Our cancellation terms are structured with complete fairness:
- Cancellations 30+ Days Prior to Departure: 100% refund of advance payments minus nominal document verification handling fees and actual expenses already committed (such as non-refundable Saudi Ministry e-visa fees).
- Cancellations 15 to 29 Days Prior: Refund calculated after deducting airline group ticket cancellation charges and non-refundable hotel deposit penalties.
- Cancellations within 14 Days of Travel: Subject to strict non-refundable terms imposed by international scheduled airlines and Makkah/Madinah central hotels during peak pilgrimage seasons.
- Emergency Pilgrim Replacement: In eligible packages, if a family member falls ill, we permit transfer of the seat to another immediate family member, subject to airline name change and visa re-issuance guidelines.
24/7 Field Support in Makkah & Madinah
When you arrive at King Abdulaziz International Airport (Jeddah) or Prince Mohammad bin Abdulaziz Airport (Madinah), our licensed ground team meets you inside the terminal to coordinate:
- Baggage Loading: Direct transfer of luggage to your hotel rooms.
- Step-Free Check-In: Key cards pre-allocated so weary pilgrims do not wait in crowded hotel lobbies.
- Medical Emergency Escort: 24-hour liaison with Saudi Red Crescent hospital clinics inside the Haramain complex.
- Lost Pilgrim Protocols: Every traveler is issued an identification wristband and hotel address card in Arabic and English with direct emergency phone numbers.
Frequently Asked Questions on Pilgrim Security
Can I visit your office in person before making a booking?
Absolutely. We strongly encourage prospective pilgrims to visit our Head Office Behind Barnabas Hall, Mantoor Road in Hubli, or meet our authorized local representatives across Dharwad, Haveri, Hangal, Savnur, Harihar, and Hospet to review contracts and itineraries in person.
Does NOOR-E-HARAM fabricate or purchase online reviews?
Never. In strict compliance with Islamic ethics and Google's merchant policies, we never buy fake reviews or invent artificial ratings. Every pilgrim testimonial is authentic and grounded in actual journeys served over our ten-year history.
What health insurance is provided on the Umrah visa?
Every electronic Umrah visa issued through our agency includes mandatory comprehensive coverage from the Council of Cooperative Health Insurance (CHI) of Saudi Arabia, covering emergency hospital admissions, ICU treatment, COVID-19 care, and medical repatriation up to SAR 100,000.
Authentic Pilgrim Video Reviews & Ground Proof
We believe genuine words spoken by real pilgrims after performing their Manasik are the ultimate testament of our service. Watch authentic video reviews recorded directly with travelers at Madinah Airport, Makkah hotels, and our Hubli headquarters:
Umrah Pilgrims Returning Happy & Satisfied from Madinah Airport
Watch on YouTube
Verified Google Maps Business Profile & Location
NOOR-E-HARAM is an established, physically registered entity verified on Google Business Profile. Prospective pilgrims and family members are invited to visit our Head Office for face-to-face itinerary review and contract documentation.
NOOR-E-HARAM Head Office — Hubli, Karnataka
Address: Behind Barnabas Hall, Mantoor Road, Hubli - 580020, Karnataka, India
Google Place CID: 9110780512781257798 | Coordinates: 15.3391571° N, 75.161987° E
Submit Your Verified Pilgrim Experience
Have you performed Hajj, Umrah, or Ziyarat with NOOR-E-HARAM? We invite all verified pilgrims to share their honest experiences. In strict compliance with our ethical guidelines, every submission is cross-referenced with travel records before publishing. We never incentivize positive ratings, delete critical feedback, or publish fabricated reviews.